Shipping & Returns

Shipping Policy

Thank you for visiting and shopping at Parker West Books. Following are the terms and conditions that constitute our Shipping Policy.​

Shipment Processing Time

 All orders are processed within 2-3 business days. Orders are not shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping Rates & Delivery Estimates

 

We offer FREE shipping on all domestic orders. Depending on the products purchased, the following shipping methods may be utilized:

Shipping Method       Estimated Delivery Time          Price       

Standard Shipping             5-7 business days                             FREE!

Express Shipping*              2-3 business days                            $10 USD

Overnight Shipping *        1-2 business days                              $20 USD

 *Does not include wholesale purchases or packages over 20lbs. 

 

Shipment to P.O. boxes or APO/FPO addresses

 

Parker West Books ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

 

Shipment Confirmation & Order Tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

Parker West Books is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 

Parker West Books is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

 

We currently do not ship outside the U.S.

Return & Exchange Policy

Thanks for shopping at Parker West Books. If you are not entirely satisfied with your purchase, we're here to help. We offer free returns or exchanges on products EXCEPT personalized, signed books within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method. Please note the following exceptions to our return and exchange policy:

  • Personalized, signed books are not eligible to be returned or exchanged.

 

To initiate a return or exchange, please email us at melkoberlein@gmail.com. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. Returns are to be shipped to:

Parker West Books 

7150 Hamilton Blvd Unit 559

Trexlertown, PA 18087

If you have any more questions on how to return your item to us, contact us.

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